FAQs

How can I pay for my purchase?
I only accept cash…and please be prepared to make unexpected purchases.  The selection and value is so great that many customers (especially teachers!) have needed to leave and visit a bank machine to complete their purchase. (Honest!)

Can you send me a list of the books that you have?
At this time I am not able to provide details on specific titles–I literally have thousands of books and my selection changes on a daily basis.

Do you have other books than what you advertise on your website & Facebook Page?
Absolutely!  It is impossible to show everything, I only pick a few popular titles from each section to actually photograph (and remember books are always coming and going too).

How can I receive invitations to TheBookLady.ca’s sales?
If you want to keep up on all of TheBookLady.ca’s news like Open House Events, Category Reviews, Special Offers and Sales just sign up for my newsletter on the right hand side of your screen.

How can I keep up on new arrivals?
I try to post photographs and prices daily of interesting selections and new arrivals on my Facebook Page.  Even if you are not a registered Facebook user, you can view my Page anytime. Just add a link to my page under your “Favourites” for easy access.  When there scroll down the “Wall” to see recent entries.

What if I am looking for a specific title/series?
If you provide me with a list of specific titles/series that you want, I can let you know if I currently have it/them in stock.  For example, if you want to know if I have #s 3,6,10,18 & 23 in The Magic Treehouse series, I can let you know yes or no.  Or if you want to know what “Arthur” books I have, I would generally respond with something like:  I have approx. 25 different titles in story books, 12 Jr. Chapter Books and a handful of assorted leveled readers.

Will you hold books that I would like to purchase?
Usually if you are booking an appointment to shop, I am more than happy to hold the occasional book for you but please be aware that I am not able to offer “pick-ups” at my door (unless you are responding to a specific Kijiji or Craigslist ad), so please make sure that you budget your time accordingly.  Thanking you in advance for your understanding.

How Does your Buy 10 Get 2 FREE work?
All individual books (excludes pre-bundled selections) are Buy 10 at the same price and receive 2 FREE (at the same price).  You can mix & match categories, French & English etc.

Do you offer further discounts?
In order for me to continue to provide the amazing quality, selection and value that I have become known for, I am not able to offer further discounts.

Do you ship?
Due to the expense and the amount of extra time required, I do not ship at this time.